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Booking.com's thought leadership conference

Click. 2019

Where travel connects. 10 & 11 September, Amsterdam

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Why Click.?

A trip is more than just a booking. At Click. 2019, we’ll equip you with tools and insights to take your business one step further and connect the whole travel experience.

The travel industry is evolving, and Click. is your chance to make sure you evolve with it. We’re ready to work together to deliver a connected experience for every traveller around the globe. How? Click. is where we show you.

What to expect?

In short, an unforgettable experience. Click is two days of insightful workshops, talks from industry-leading experts and plenty of opportunity to network with fellow partners from all over the globe.

You’ll be able to take home:

  • New strategies to help make 2020 your best year yet
  • Practical advice from industry leaders
  • Behind the scenes insights to further develop your business


Ready to secure your spot for September 10 & 11?

We offer 25% group discount if you buy two or more tickets.
This discount will apply to any additional tickets purchased after the first one.

Ticket € 800,-
Group discount for 2 or more tickets 25%

What's included?

  • Full access to the two-day conference – including all presentations, panels, workshops and networking areas
  • Dinner on day one – and breakfast and lunch on both days
  • Networking drinks
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Tuesday Sept 10th
8:00 - 9:30 Breakfast & Registration 9:30 - 10:30 Opening 10:30 - 11:00 Break 11:00 - 11:45 Session 1* 11:45 - 13:15 Lunch 13:15 - 14:00 Session 2* 14:00 - 14:15 Break 14:15 - 15:00 Session 3* 15:00 - 15:15 Break 15:15 - 16:00 Session 4* 16:00 - 16:15 Break 16:15 - 17:00 Session 5* 17:00 - 17:15 Break 17:15 - 17:45 Session 6* 17:45 - 19:30 Travel to Venue 19:30 - 00:00 Dinner
Wednesday Sept 11th
8:30 - 9:30 Breakfast 9:30 - 10:15 Session 7 10:15 - 10:30 Break 10:30 - 11:30 CEO Panel Discussion* 11:30 - 13:00 Lunch 13:00 - 13:45 Session 8* 13:45 - 14:00 Break 14:00 - 14:45 Session 9* 14:45 - 15:00 Break 15:00 - 15:45 Session 10* 15:45 - 16:00 Break 16:00 - 16:45 Session 11* 16:45 - 19:00 Closing & Cocktails
*The Marketplace with a variety of exhibitors present will be open at the same time as all sessions as well on both days.

If you’re interested in hosting an exhibition stand or partnering with Click. please contact us via click@booking.com


  • Carmen Hui
    Carmen Hui
    Commercial Director of Ownership Partnerships in Hotels at Booking.com

    Carmen is responsible for defining Booking.com’s vision and strategy for partnerships with owner groups and independent management groups worldwide, including relationship development and management, strategic innovation and alignment on business growth opportunities together with these partners.

  • Duncan Wardle
    Duncan Wardle
    Former Head of Innovation & Creativity at Disney

    As Head of Innovation and Creativity at Disney, Duncan and his team helped Imagineering, Lucasfilm, Marvel, Pixar and Disney Parks to innovate, creating magical new storylines and experiences for consumers around the globe. As founder of iD8 & innov8 he now brings his extensive Disney experience to audiences around the world using a very unique approach to Design Thinking.

  • Alain Sylvain
    Alain Sylvain
    CEO Sylvain Labs

    Alain Sylvain is the founder and CEO of Sylvain Labs, a strategy and design consultancy that helps companies seize the reality and potential of their business, products and brands. As a strategist, entrepreneur and investor, Alain frequently shares his perspective on innovation and culture, across publications such as The Wall Street Journal, The New York Times, Business Insider, among others.

  • Douglas Quinby
    Douglas Quinby
    Founder & CEO Arrival

    Douglas Quinby is co-founder and CEO of Arival, an independent platform to serve the business needs of creators and sellers of Tours, Activities & Attractions. Prior to founding Arival, Douglas was senior vice president, research, at Phocuswright, the leading travel industry research firm, and remains a recognized expert on online travel and travel distribution.

Keep your eyes open, more speakers to be announced soon

Previous Speakers.

To give you a taste of what’s to come, here’s who spoke at our last event. From the Vice President of the Virgin Hyperloop to a retired astronaut – our speakers left everyone more inspired to push boundaries than ever before.

Keep your eyes open for this year’s speakers.

Gillian Tans Jason Caldwell Nick Earle Ben Hammersley Patrick Baudry Harper Reed Gary Vaynerchuk Sally Hogshead
Daniel Houghton Jonathan MacDonald David Coulthard Pepijn Rijvers David Vismans Ian Brown James Waters


When will Click. 2019 happen?

Click. 2019 will be taking place on the 10 & 11th of September, 2019. More information about the programme, and details about what will happen during these two days will be coming soon!

Where will Click. 2019 take place?

This year, Click. will take place at Westergas, in the west of Amsterdam city in the Netherlands, located inside the famous Westerpark.

What will the ticket prices include?

Ticket prices will include:
- Full access to the conference across 2 days - including all presentations, panels, workshops, and networking areas
- Networking Breakfast & Lunch on both days
- Dinner on day one
- Goodbye drinks on day two
And much more, which we’ll be sharing with you in the coming months!

What is your cancellation policy?

If you need to cancel, please let us know as soon as possible so we can refund your ticket. If you want to transfer your ticket to a colleague, please send an email to click@booking.com and we’ll arrange this for you.

Please note: for cancellations after 1 September, we will not be able to refund the full amount.

Can I receive an invoice for my ticket purchases?

Of course! Just email click@booking.com with the relevant billing and recipient information.

How will I receive my ticket?

A confirmation email will be sent once you’ve registered for the event - keep an eye on your spam folder in case it is sent there. Please make sure you bring a digital or printed copy of your ticket to the conference, and that the name on the ticket and your ID are the same as you will have to present identification upon arrival.

How can I get an invite for visa purposes?

Once you purchase a ticket, please send an email to click@booking.com with a copy or screenshot of your passport, and we’ll send you a Visa Invitation Letter.

When will the agenda and speakers be shared?

The Click. team is working hard now organizing the full event, and hope to share further information on the agenda and speakers participating in Click. soon!

Should I find my own accommodation or do you have any suggestions?

For this year's Click. event, we have set up exclusive fixed rates with 3 of our preferred hotels, the Holiday Inn Express - Sloterdijk Station, Conscious Hotel Westerpark, and the Park Inn by Radisson Amsterdam City West. After you purchase your ticket to the Click. event you will be given a link to book any of these three hotels.

Alternatively, you can also look at the following hotels for your accommodation.
Golden Tulip Amsterdam West
Mercure Amsterdam Sloterdijk Station
Amsterdam Teleport Hotel
Ibis Amsterdam City West
Urban Lodge Hotel
Best Western Blue Tower Hotel
Ibis Amsterdam Centre
Sir Adam Hotel
Park Plaza Victoria Amsterdam
Hotel The Exchange